Contact Cinematrix Customer Service
Cinematrix Phone Numbers and Emails
Toll-Free Number:
-
(833) 870-9331USA
Customer Service:
-
+55 214 042 0303Brasil Area
Cinematrix Email:
Customer Service
Contact Information
Cinematrix Website:
Cinematrix Help Center:
Corporate Office Address:
Cirilla Inc.
1221 Brickell Ave Suite 900
Miami,
Florida
33131-3224
United States
Summary of Cinematrix Customer Service Calls
182
TOTAL
CALLS
CALLS
02:39
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cinematrix?
Activation/ Cancellation Question:
- “Cancel”
- “Cancel my services”
- “To cancel account”
Payments and Charges Question:
- “Stop payment 1 month ago and again pay”
- “Unwanted charge”
- “UNAUTHORIZED CHARGES”
Account Question:
- “Someone took money out my account and I did not authorize it”
- “You sent me an ad the other day stating I was going to get free movies for a year now you're trying to take money out of my account 50 something dollars 48 something dollars it was declined stopped trying to hit my card for money I don't want nothing”
- “Money came out of my account for this and i dont evan know what it is i want my money t”
Request for Information Question:
- “Need help with me account”
- “Your business is taking Money out of my checking .and i want to find what type of business you and how you got my credit card number”
- “I need to know if i can download tyler perry movies on cinematrix?”
Refund Question:
- “Refund”
Staff Question:
- “Did not purchase service”
- “I dont have this service and I keep getting billed for it”
Shipping and Delivery Question:
- “Not received the program i payed for”
Cards Question:
- “Money was taken from my card without my consent”
Product/ Service Question:
- “I signed up and it doesn’t work ! I want my subscription cancelled immediately”
Other Question:
- “Took my money”
- “Issues”
- “To talk to someone”
About
Cinematrix is ranked 42 out of 210 in Cinemas and Theaters category
Payment Methods
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Cinematrix