Cinematrix Phone Numbers and Emails

Toll-Free Number:

  • (833) 870-9331

Customer Service:

  • +55 214 042 0303
    Brasil Area

Cinematrix Email:

Customer Service
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Contact Information

Cinematrix Website:

Cinematrix Help Center:

Corporate Office Address:

Cirilla Inc.
1221 Brickell Ave Suite 900
Miami, Florida 33131-3224
United States

Cinematrix Rating Based on 15 Reviews

Rating details

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Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Cinematrix Customer Service Calls

02:39 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cinematrix?

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel my services”
  • “To cancel account”

Payments and Charges Question:

  • “Stop payment 1 month ago and again pay”
  • “Unwanted charge”

Account Question:

  • “Someone took money out my account and I did not authorize it”
  • “You sent me an ad the other day stating I was going to get free movies for a year now you're trying to take money out of my account 50 something dollars 48 something dollars it was declined stopped trying to hit my card for money I don't want nothing”
  • “Money came out of my account for this and i dont evan know what it is i want my money t”

Request for Information Question:

  • “Need help with me account”
  • “Your business is taking Money out of my checking .and i want to find what type of business you and how you got my credit card number”
  • “I need to know if i can download tyler perry movies on cinematrix?”

Refund Question:

  • “Refund”

Staff Question:

  • “Did not purchase service”
  • “I dont have this service and I keep getting billed for it”

Shipping and Delivery Question:

  • “Not received the program i payed for”

Cards Question:

  • “Money was taken from my card without my consent”

Product/ Service Question:

  • “I signed up and it doesn’t work ! I want my subscription cancelled immediately”

Other Question:

  • “Took my money”
  • “Issues”
  • “To talk to someone”


Cinematrix reviews and complaints

Cinematrix is ranked 42 out of 210 in Cinemas and Theaters category

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