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Cinematrix

Cinematrix

cinematrix.net
What is your customer experience with Cinematrix?

Cinematrix Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Cinematrix has 1.3 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: I didnt order this, Ive never used this website in my life.
    Cons: Just took my money without my consent, Do not know who you are want my money back, Charge you without giving option to cancel.

  • Recent recommendations regarding this business are as follows: "Don't do it", "Me real careful of what you are applying for", "Be careful", "Over priced", "STAY AWAY".

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Media from reviews

Cinematrix - Horrible movie selection and can’t cancel
Cinematrix - Charged and already cancelled subscriptionCinematrix - Stolen moneyCinematrix - Stolen money - Image 2
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Top Cinematrix Reviews

Critical Review

"Cancel my services"

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I DON'T KNOW YOU...YOU TOOK MONEY OUT OF MY ACCOUNT WITHOUT PERMISSION...I WANT MY $49.99 BACK IN MY ACCOUNT FOR MAY AND JUNE User's recommendation: Don't do it

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Patsy W Jlm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why are you taking money out of my account?

You keep taking money out of my account. You have no authorization to do so.

I am turning this matter over to a lawyer and the better business bureau.

Stop taking money that don't belong to you, This has been going for several months, I am fed up with this. I suggest you pay back the money.

View full review
Patricia E Kir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible movie selection and can’t cancel

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Cinematrix - Horrible movie selection and can’t cancel

When I tried to cancel my trial subscription it said I could not alter my account until 07/2020. Thats complete BS. All I want to do is cancel before I get charged.

View full review
Cons:
  • Horrible movie selection
  • Manipulated into joining
  • Very suspect

Preferred solution: Cancel it

User's recommendation: STAY AWAY

1 comment
Guest

I had the same issue - the date and time had passed. A second screen gave me a different date.

I emailed them from the contact page on the website. They answered and said it was cancelled and I wouldn't be charged.

Not holding my breath, but I have it in writing! Try emailing.

Heather W Qtw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged and already cancelled subscription

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Cinematrix - Charged and already cancelled subscription

I have a charger from your company to my debit card I did not authorize. I expect a refund immediately!

View full review
Loss:
$50
Pros:
  • I didnt order this
Cons:
  • Just took my money without my consent
  • Charge you without giving option to cancel
Reason of review:
Problems with payment

Preferred solution: Full refund

Ramon V Jmq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To cancel account

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I tried to communicate with the company the phone number I have and try to get it from Google it is the wrong number does not exist this company is very fraudulent I thought I was getting a good deal and that you're not to be a fraudulent they told me I was going to get Netflix for a year as well as other things but I can use to stream movies but it turned out to be a host I would never again participate in things like this I communicated with my bank to make sure all further transaction will be cancelled all I would like this was somebody to help me to get my money back and to stop this fraudulent activity

View full review
Loss:
$4995
Pros:
  • I didnt order this
Cons:
  • Just took my money without my consent
  • Charge you without giving option to cancel

Preferred solution: Cancel my subscription and refund my money

User's recommendation: Me real careful of what you are applying for

victoria l Cnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my services

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I no longer want it I was trying it out on a trial basis.

View full review
Pros:
  • Ive never used this website in my life
  • I didnt order this
Cons:
  • Horrible movie selection
  • I dont know what this id
  • Frustrated

Preferred solution: Full refund

ROBERT N Qil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

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Tried to call number listed and its not a working number

View full review
Loss:
$50

Preferred solution: Full refund

User's recommendation: Be careful

Anonymous

Cancel my services

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I DON'T KNOW YOU...YOU TOOK MONEY OUT OF MY ACCOUNT WITHOUT PERMISSION...I WANT MY $49.99 BACK IN MY ACCOUNT FOR MAY AND JUNE

View full review
Loss:
$100
Pros:
  • Ive never used this website in my life
  • I didnt order this
Cons:
  • Didnt give you any money
  • Do not know who you are want my money back
  • Not a member

Preferred solution: Full refund

User's recommendation: Don't do it

Athena M Amn

Cancel my services

I want to know why $49.99 is coming out of my account....please unsubscribe me and put my money back

View full review
Loss:
$50
Pros:
  • I didnt order this
Cons:
  • Do not know who you are want my money back

Preferred solution: Full refund

Barbara C Yod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel. I didnt want this. Thank you.

Tell me why I was charged for. I want to cancel and get a refund.

View full review
Loss:
$45
Pros:
  • I didnt order this
Cons:
  • Being billed automatically
  • Not a member

Preferred solution: Full refund

Myka Avx
map-marker Halifax, Nova Scotia

Scam!!!! Can’t cancel

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Totally dont trust this damm company!!!! Its not allow me to cancel my membership and I cant even contact or call them

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1 comment
Guest

me too smh

Diego A Uhg

Cancelar subscripcion

deseo Cancelar la subscripcion ... xq no es verdad que es GRATIS....

YA RECIBI UN MENSAJE QUE DEBO PAGAR MENSUALIDADES ...Y ESO NO DESEO....GRACIAS

View full review
Loss:
$21

Preferred solution: Full refund

James R Grd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tucson, Arizona

Cancellation and refund

I was trying to cancel my account before I got charged can I please get a refund

View full review
Loss:
$50

Preferred solution: Full refund

1 comment
Guest

Did you find out how to cancel it?

Anonymous
map-marker Riverside, California

To cancel account

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I already have an account with Netflix through Netflix themselves. Please cancel my account through Cinematrix.

View full review

User's recommendation: Over priced

Rosenda Vtz

Charged and already cancelled subscription

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hello I already. hello already cancel my subscription and my car is still over charged $43 you are and then I tried to call the phone number doesn't work keeps hanging up if this is a fraud and you are taking money off my card I'm reporting you out to the Better Business Bureau I need to cancel and you take that *** off my because it if I I couldn't cancel it before today so I can't sell it today and it still charge my car.

View full review
Loss:
$50
Cons:
  • Charge you without giving option to cancel
Reason of review:
Poor customer service

Preferred solution: Full refund

Seipati M Dkz

Stolen money

Cinematrix - Stolen money
Cinematrix - Stolen money - Image 2

Money was just taken out of my account for no reason and I’ve never used this website or app in my life that has taken my money . Something is wrong and they aren’t responding to my email and I really need the money.

View full review
Loss:
$800
Pros:
  • Ive never used this website in my life
Cons:
  • Just took my money without my consent
  • Being billed automatically
  • Lied took money out on my card
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Zachariah Vqz

I need to understand why you take out my money when I don't even heard about this company before or even go on their website. So please transfer back my money back to my account. Thank you

Bland Qej
map-marker Loveland, Colorado

Billing Payment

I call your customer care number and it just hangs up on me. you charged my card and I had cancelled already.

View full review
Loss:
$50
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: give me my money back that you took off my card after i had already cancelef

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